Shipping Policy – Formal Footwear

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

  • Standard delivery typically takes 3–7 business days, depending on the delivery location.
  • Delivery timelines may vary due to unforeseen circumstances such as weather, logistics delays, or remote locations.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping may be offered on selected orders or promotional periods.

4. Order Tracking

  • Once the order is shipped, tracking details will be shared via email or SMS.
  • Customers can use the tracking link to monitor delivery status.

5. Delivery Conditions

  • Ensure accurate shipping details are provided at the time of order placement.
  • Delivery may require a signature upon receipt.
  • If the customer is unavailable, the courier may attempt redelivery.

6. Delays & Issues

  • Delays may occur during peak seasons, sales, or due to courier service disruptions.
  • In case of significant delays, customers can contact support at test@gmail.com.

7. Undelivered Packages

  • If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.

8. Damaged Package During Transit

  • If the package appears damaged at delivery, customers are advised to refuse acceptance or record proof and report within 48 hours.

9. Service Coverage

  • Shipping is available across most serviceable locations. Availability may vary based on courier network.

For any shipping-related queries, contact test@gmail.com.